Merchant Agreement

This Merchant Agreement is to lay down all the rights and obligations of the Merchants [which includes Professionals, Contractors, Subcontractors, Suppliers and any other users who is offering their products and/or services in Reno2you.com (“the Site”)] operated by Reno2you Sdn Bhd (“Reno2you”) and all services provided in the Site and Reno2you. Prior to this Merchant Agreement, registered Merchant must also accept the Terms of Use of the Site. By accepting this Merchant Agreement and the continuing usage of the Site, the Merchant agrees that this Merchant Agreement, Terms of Use and Privacy Policy determined by Reno2you will apply and be binding on the Merchant.

Clause 1 – Accounts

1.1 The Merchant is responsible for maintaining the confidentiality of his/her own account and password, and against any unauthorised access to his/her account.
1.2 The Merchant hereby agrees to accept responsibility for all activities that occur under the Merchant’s account.
1.3 It is expressly agreed that the Site is not intended for the usage of any persons under the age of 18 and such persons shall not be allowed to use this Site. Reno2you reserves the right to refuse service, terminate account, remove or edit the content and/or cancel orders in its sole discretion.
1.4 Without prejudice to other remedies, Reno2you reserves its rights to limit, suspend, and/or terminate the Site, its service and users’ accounts, prohibits access to the Site and its contents, delay or removed contents and take technical and legal measures to prevent other users to the Site if there are any damaging, criminal, fraudulent activities which may include any infringement of intellectual properties which occurs in the Site due to its users.
1.5 Reno2you may suspend or terminate the any Merchant accounts who is reported or found to be involved in any criminal and fraudulent activities, infringement of intellectual properties, or engaging in unscrupulous activities in the Site.
1.6 While using the Site, the Merchant hereby agrees that he will not:
a) Post inappropriate content or products in the Site;
b) Violate any laws, third party rights and/or policies;
c) Post false, inaccurate, misleading, defamatory or libellous contents;
d) Transfer ownership of account without Reno2you’s consent;
e) Distribute or post spam, chain letters or pyramid schemes;
f) Distribute viruses or any other technologies that may harm the Site or the interest or the properties of other users of the Site;
g) Copy, modify, or distribute the contents of the Site and Reno2you’s copyrights and trademarks;
h) Harvest or otherwise gather information of the Site’s users; or
i) Using or creating accounts to circumvent the policies set down by Reno2you

Clause 2 – Payment & Charges

2.1 Reno2you may impose fees for the advertisement places and usage of the Site. Kindly refer to our latest payment & charges “here

Clause 3 – Intellectual Property Rights

3.1 Merchant shall ensure that all contents, including product and service information, photographs and designed supplied or provided on the Site do not infringe and/or violate any trademark, patents, copyrights, designs, trade secrets, confidentiality information and agreement and all other intellectual property rights in any part of the world belonging to third parties.
3.2 Merchant shall also ensure that the usage of such intellectual property rights are with prior consent, approval and license granted by such owners.
3.3 In the event there is any reports or claims of infringement or violation of intellectual property rights against the Merchant for his/her use of any intellectual property rights on the site, Reno2you may at its sole discretion and without notice to the Merchant, remove such post, listing, information and/or photographs and thereafter suspend and/or terminate the Merchant’s account and any sales or orders made will be suspended until such time Reno2you at is sole discretion deems fit.
3.4 For marketing purposes, Reno2you may disclose the Merchant’s postings and information in the Site to Reno2you’s affiliated third parties or other media which includes but not limited to social media, physical media, advertisement, magazines, newspapers, blogs, forums, etc.
3.5 The Merchant shall indemnifies Reno2you and shall not hold Reno2you responsible for any claims, actions and demands which may be instituted against Reno2you due to the abovementioned infringement and violation of intellectual property rights.

Clause 4 – Product, Service, Design and Advice

4.1 The Merchant hereby warrant that his/her products, services, design and advice given, provided, posted and listed on the Site are genuine, authorised and does not violate any existing applicable prevailing laws.
4.2 The Merchant further warrants that his/her products complies with the specification requirements laid down by the local authority and possess the required licenses to provide such service, product, design and advice.
4.3 In the event, the Merchant violates any of the warranties as provided under Clause 4 herein, or other policies as set down by Reno2you, Reno2you reserves its rights to terminate this Merchant Agreement immediately without notice to the Merchant and thereafter proceed to terminate the Merchant’s account and remove any or all postings made by the Merchant. Reno2you also reserves its right to claim from the Merchant any losses or costs incurred by Reno2you due to such termination.

Clause 5 – Dispute

5.1 Any disputes arises between the Users and the Merchants must be resolved between the parties and Reno2you shall be excluded from any involvement of any disputes that arises.
5.2 In the event that there is a dispute, claims and/or actions between the Users and the Merchant, the User and the Merchant hereby agree to release Reno2you, its parent company, subsidiaries, associated companies, directors, officers, employees, servants, agents or assigns to the fullest extent allowed by the applicable law from all claims, demands, expenses, costs and damages (actual and consequential) of every kind and nature arising out of or in any way connected with such disputes.

Clause 6 – Governing Laws

6.1 This Agreement shall be governed by and construed in accordance with the laws of Malaysia, and shall be subjected to the non-exclusive jurisdiction of the Malaysian Courts.
6.2 The Malaysian relevant courts shall be the competent court of first instance for any litigation arising from disputes between Reno2you and Merchants in relation of the service provided.

Clause 7 – Merchant Management & Review System

7.1 Merchant may receive reviews and/or ratings from other users.
7.2 The review and/or ratings received are independent from Reno2you and shall only be used as reference materials. Reno2you shall not be held responsible for the reviews and/or ratings received by the Merchants. Reno2you do not intervene in ascertaining the truthfulness of the reviews and/or ratings.
7.3 The review and/or rating may be deleted by the users or the Merchant may submit a report to Reno2you to ascertain on whether the review and/or rating are appropriate for public disclosure and/or for any other objection which may arise.
7.4 Reno2you is entitled to impose sanctions, such as deleting the review and/or rating if so required (which includes reviews and/or ratings which are false, slanderous, insulting and damaging credit of third party).

Clause 8 – Indemnity

8.1 Merchant hereby indemnify and hold Reno2you, and its officers, directors, agents, subsidiaries, employees, harmless from any claims, actions, proceedings, demands and other costs incurred due to or arising out of the Merchant’s breach of this Merchant Agreement or the Merchant violation of any laws or rights of any third party.

Clause 9 – No Warranties

9.1 The Merchant shall not hold Reno2you responsible for other users’ content, actions or inactions, or for any product, design, services or contents listed by other Users.

Clause 10 – Limitation of Liability

10.1 It is expressly agreed that Reno2you shall not be held responsible for any unauthorised access to OR alteration of the data, information, postings OR any transactions entered into through the Site.
10.2 It is also expressly agreed that Reno2you shall not be held liable nor responsible for any threats, defamatory, obscene, offensive and/or illegal content or conduct of any party or user which includes (but not limited to) infringement of intellectual property rights.
10.3 It is also expressly agreed that Reno2you shall not be held responsible nor liable for any damages caused whether directly, indirectly, incidental or consequential or any damages whatsoever whether in contract, tort or from any reliance on the material, products, designs, advised, contents presented on the Site, delays, loss of use, data or profits, and any other liabilities arising in connection with the use or and the inability of use of the Site.

Clause 11 – Termination

11.1 This Merchant Agreement shall be terminated forthwith by either party by written notice in any the following events:-
a) If the Merchant’s account is terminated; or
b) If the other party is in breach of any of the terms and conditions of this Merchant Agreement, Terms of Use and/or Privacy Policy and fails to remedy the breach within 30 days from the date of notification by the other party; or
c) If either party is facing any bankruptcy and/or winding up proceedings and/or is being wound-up; or
d) If either party cannot comply with, obtain or maintain any necessary authorisation, license or permission required for the performance of its duties stipulated herein.
11.2 In the event that this Merchant Agreement is terminated by reason of the above clause 11.1, there will no refund of the advertising fees and other charges paid to Reno2you.

Last Updated: 21 September 2015